Active Care
Volvo Active Care is a proactive uptime service that combines 24/7 machine monitoring, expert remote diagnostics, and weekly fleet performance reports to help keep equipment running at peak performance. Using CareTrack telematics and Volvo Uptime Centers, machine health issues can be identified early, supporting faster repairs, reduced unplanned downtime, and lower operating costs.
Key Benefits
| Benefit | Customer Value |
|---|---|
| 24/7 remote machine monitoring | Volvo monitors machine health remotely and alerts when intervention is required. |
| Early issue detection | Small issues can be identified before they become major breakdowns. |
| Faster repairs | Remote diagnosis helps technicians arrive better prepared for the job. |
| Lower maintenance costs | Maintenance can be better planned, reducing unnecessary travel and unexpected expenses. |
| Weekly fleet reports | Easy-to-understand reports highlight utilization, operating behavior alerts, and technical alarms. |
| Tailored recommendations | Volvo and the local dealer can recommend actions based on machine use and application. |
By turning machine data into actionable insights, Volvo Active Care helps customers maximize uptime, improve fuel efficiency, and increase overall fleet productivity.
CareTrack™
CareTrack™ is Volvo Construction Equipment’s advanced telematics solution, designed to help customers maximize uptime, improve productivity, reduce fuel consumption, and protect their equipment. It provides real-time access to machine location, operating hours, fuel usage, service needs, and alerts through an easy-to-use web portal—giving fleet owners better control of their machines wherever they are.
Key Benefits
| Benefit | Customer Value |
|---|---|
| Increase uptime | with proactive service planning and remote fault support. |
| Reduce fuel costs | by identifying unnecessary idling and inefficient operation. |
| Improve productivity | with machine utilization, performance, and operating-hour insights. |
| Stay informed | with email or SMS alerts for service requirements and critical machine events. |
| Protect assets | using tracking, geo-fencing, time-fencing, and anti-theft functionality. |
Maximize uptime. Minimize costs. Stay connected with CareTrack™.
Fluid Analysis
Prevent Failures, Improve Uptime
Maximize equipment uptime and reduce operating costs with Volvo Fluid Analysis. By detecting contamination, wear, and lubrication issues early, Fluid Analysis helps prevent unexpected failures, reduce downtime, extend component life, and optimize maintenance planning.
Powered by advanced AI-driven diagnostics, a global laboratory network, and a user-friendly digital platform with mobile access, the service delivers fast, actionable insights that improve machine reliability, productivity, and total cost of ownership (TCO).
Key Benefits
| Benefits | Customer Value |
|---|---|
| Early detection of contamination and component wear | Reduced downtime and repair costs |
| Improved machine uptime and reliability | AI-driven diagnostics with clear recommendations |
| Mobile app and customer portal for easy access | Trend analysis and maintenance planning tools |
| Support for oils, coolant, diesel fuel, and AdBlue analysis | Lower operating costs and improved sustainability |
Quick Highlights
| Area | Homepage Message |
|---|---|
| Purpose | Prevent unexpected failures through early fluid condition insights. |
| Digital access | Customer portal and mobile app for sample registration, reports, and notifications. |
| Analysis scope | Lube oils, coolant, diesel fuels, and AdBlue. |
| Customer value | Higher uptime, better maintenance planning, lower costs, and improved sustainability. |
Machine Operator Training
Unlock Machine Potential
Unlock the full potential of your operators and Volvo machines with Machine Operator Training. This practical program combines classroom learning with hands-on field training to help operators improve safety, productivity, machine care, and overall operating efficiency.
By learning best operating practices, operators can reduce unnecessary machine wear, minimize downtime, increase uptime, and use Volvo machine features more effectively. The result is lower operating costs, improved machine performance, and more confident, satisfied operators.
Key Benefits
| Benefit | Value for Customers |
|---|---|
| Safer operation | Training helps operators refine skills and follow safer working practices. |
| Higher productivity | Operators learn how to use Volvo machine features and functions to their full potential. |
| Reduced wear and costs | Correct operating techniques help minimize machine strain and unnecessary wear. |
| More uptime | Proper machine use helps reduce unplanned downtime and supports longer machine life. |
| Greater operator satisfaction | Operator development supports confidence, motivation, and job satisfaction. |
Training Support Tools
- Advanced Volvo simulators can support practical training when machines or site conditions are not available.
- ActiveCare Direct reporting can help monitor machine performance and identify improvement opportunities linked to operator behavior.
Volvo Certified Rebuild Program
Restore. Rebuild. Perform.
Extend the life of your Volvo machine with the Volvo Certified Rebuild Program. Restore performance, reliability, and productivity at a fraction of the cost of purchasing new equipment. Backed by Volvo-certified quality, genuine Volvo parts, and warranty coverage, tailored rebuild solutions help reduce operating costs, increase resale value, improve uptime, and support a more sustainable operation.
Key Benefits
- Reduce total cost per hour by up to 8%.
- Restore like-new machine performance and productivity.
- Increase resale value by up to 25% where applicable.
- Improve uptime with Volvo-certified workmanship and genuine parts.
- Strengthen safety through mandatory checks and upgrades.
- Support sustainability by restoring existing assets instead of replacing them.
Available Rebuild Solutions
| Solution | Homepage Message |
|---|---|
| Complete Machine Rebuild | A complete certified rebuild inside and out, designed to bring the machine back to a like-new condition. |
| Hydraulics Rebuild | A focused solution to restore hydraulic performance and improve cycle-time efficiency. |
| Powertrain Rebuild | A certified rebuild for vital productivity components, helping secure machine uptime and reset fuel consumption. |
Volvo Service Contracts
Maximize Machine Uptime
Keep your Volvo machines performing at their best with flexible service contracts that maximize uptime, reduce operating costs, and protect machine value.
Simple Plan Comparison
| Plan | Best For | What It Covers |
|---|---|---|
| Blue | Routine maintenance coverage | Scheduled preventive maintenance, genuine Volvo parts and lubricants, fluid analysis, Volvo Care inspection, machine data access, machine monitoring, flexible service scheduling, and follow-up on machine usage. Repairs are not included. |
| Silver | Maintenance plus protection for selected major components | Everything in Blue, plus coverage for selected repair areas such as powertrain, hydraulics, brakes, steering, alternator and starter motor, boom and dipper arm, or engine/transmission-related repairs depending on contract option. |
| Gold | Maximum uptime and broad repair protection | Everything in Blue, plus complete machine repairs covering key systems such as engine and EGR system, transmission, axles, hydrostatics, electrical system, brakes, hydraulics, and steering. |
Volvo Simulators
Train smarter. Operate better.
Volvo Simulators help organizations improve operator skills, productivity, and safety through a realistic, risk-free training environment. Built using actual Volvo machine data and authentic controls, the simulators support operator hiring, evaluation, and development while keeping real machines working on site.
Key Benefits for Customers
| Benefit | Homepage Message |
|---|---|
| Reduce cost and downtime | Train operators without fuel consumption, machine wear, or production loss. |
| Improve performance | Use feedback and scoring to increase productivity and support better fuel efficiency. |
| Enhance safety | Develop skills in a controlled virtual environment with no risk to site personnel or machines. |
| Track progress | Monitor individual and group performance through analytics, charts, and exportable data. |
| Tailor training paths | Create predefined or customized programs for excavators, wheel loaders, and articulated haulers. |
Proven training value: Volvo Simulators have delivered measurable results, including more than 60% reduction in training costs in Latin America, plus reported productivity and fuel-consumption improvements.
Volvo Site Simulation
Smarter, More Efficient Sites
Optimize your site before work begins. Volvo Site Simulation uses site-specific data to analyze fleet configurations, haul routes, productivity, fuel consumption, and operating costs. It helps identify the most efficient and profitable way to run your site, with expert recommendations tailored to real operating conditions.
Key Benefits
- Optimize fleet size, machine selection, attachments, and site layout.
- Improve productivity by comparing different fleet and haul route scenarios.
- Reduce fuel consumption, CO2 emissions, and overall environmental impact.
- Improve planning accuracy for forecasts, budgets, and project bids.
- Receive expert recommendations based on site conditions and operational goals.
Discover the most efficient setup for your site with Volvo Site Simulation.
Your Success. Our Priority
At FAMCO, your success is our success. Our dedicated team is committed to providing tailored solutions that empower your business to thrive in a competitive landscape.
